Update Date: 04/01/2026
Ultimate Star Enterprises (“Company”, “we”, “us”, or “our”) values your privacy and is committed to protecting information collected through our services. This Privacy Policy explains how we collect, use, store, and protect information in compliance with applicable US laws.
1. Scope
This Privacy Policy applies to:
Users of Ultimate Star Enterprises services, including customers, service partners, and contractors.
Users of our website, app, or other communication platforms.
2. Information We Collect
We collect information necessary to operate and improve our logistics and dispatch services, which may include:
Contact and business information provided by users or service partners.
Usage data from app or website activity, device information, and communication records.
Service-related data such as trip details, schedules, and preferences.
Note: Sensitive personal identifiers (like government IDs, bank account details) collected for operational purposes are not disclosed publicly.
3. How We Use Information
Information is used for legitimate business purposes, including:
Providing, coordinating, and managing trips and dispatch services.
Communicating with users, service partners, and contractors.
Processing payments and managing commissions.
Verifying compliance with applicable laws and regulations.
Detecting, preventing, and addressing fraud or illegal activities.
Improving our services, technology, and safety measures.
4. Sharing Information
Ultimate Star Enterprises may share information in limited, controlled ways:
With service partners, third-party or contractors as necessary to fulfill trips.
With third-party service providers for operational purposes (e.g., payment processing, software support).
With law enforcement or regulatory authorities as required by law.
With auditors or insurance companies for verification.
Ultimate Star Enterprises does not sell or rent personal information for marketing purposes.
5. Data Retention
Information is retained only as long as necessary for business, legal, or tax purposes.
Data will be securely deleted or anonymized after the retention period.
6. Data Security
Reasonable physical, technical, and administrative safeguards are implemented to protect information.
Access to personal and service data is restricted to authorized personnel.
While we implement strict security measures, no system is completely risk-free; users acknowledge inherent risks in digital communications.
7. User Rights
Users may have the right to:
Access or update personal information.
Request correction or deletion of personal data.
Opt-out of certain communications.
Submit privacy-related questions or complaints.
Requests should be sent to: info@ultimatestarenterprises.com
8. Minors
Ultimate Star Enterprises services are not directed to minors under 18. We do not knowingly collect personal information from minors.
9. Changes to Privacy Policy
Ultimate Star Enterprises may update this Privacy Policy to reflect legal, business, or operational changes.
Updated policies are effective immediately upon posting on our website or app.
Continued use of Ultimate Star Enterprises services constitutes acceptance of the updated policy.
10. Governing Law
This Privacy Policy is governed by the laws of the United States, including federal and applicable state regulations.
SMS Messaging Policy
Ultimate Star Enterprises (“Company”, “we”, “us”, or “our”) may send SMS/text messages to customers, users, and service partners for business purposes. This SMS Policy explains the rules, consent requirements, message types, frequency, and opt-in/opt-out procedures in compliance with US regulations.
1. Consent
Before receiving SMS messages from Ultimate Star Enterprises, you must provide explicit consent through one of the following methods:
Written Consent: Submitting a paper form, email, or online form with a checkbox confirming consent to receive SMS messages.
Verbal Consent: During a conversation, agreeing to receive SMS messages (only for conversational use cases).
Implied Consent: Initiating contact with Ultimate Star Enterprises via SMS from your own device (must be verifiable).
2. Types of SMS Messages
Ultimate Star Enterprises may send the following categories of messages:
Conversational Messages: Customer support, order confirmations, inquiries, updates.
Promotional Messages (if opted-in): Offers, discounts, marketing campaigns.
Operational Messages: Appointment reminders, billing notifications, service alerts.
3. Opt-In Language
All opt-in methods must use clear, unambiguous language, such as:
“By checking this box, I consent to receive automated SMS messages from Ultimate Star Enterprises related to [Message Type]. Message frequency may vary. Standard message & data rates may apply. Reply STOP to opt out at any time. For assistance, reply HELP. See our Privacy Policy and Terms & Conditions.”
4. Message Frequency
SMS frequency may vary based on message type and user preferences (e.g., Up to 2 SMS per week for appointment reminders).
5. Opt-Out / STOP Keyword
Users may opt out at any time by replying STOP to any SMS. After opting out, no further messages will be sent to that number.
6. HELP / Assistance Keyword
Users can reply HELP to receive assistance with SMS messages.
7. Fees / Data Rates
Standard carrier message and data rates may apply depending on the user’s mobile plan.
8. Data Protection
Phone numbers and message content are treated as confidential and will not be shared with third parties for marketing purposes.
9. Compliance
SMS messaging practices comply with TCPA (Telephone Consumer Protection Act) and other applicable US laws.
10. Contact Information
For questions or requests regarding this Privacy Policy:
Ultimate Star Enterprises
Email: info@ultimatestarenterprises.com
Phone: (281)-677-6889